Shipping and Delivery Policy

We would like to thank you for choosing haybarbie.com to meet your needs. We are here to provide you with the best shopping experience possible, and we guarantee you will receive high-quality products and excellent customer service.

Order Processing Time

• For a single product order, orders are processed within 1 to 2 business days.

• When ordering multiple products, order processing may take 1 to 5 business days depending on the quantity of products ordered.

• Orders will be shipped within 24 hours after processing, excluding weekends and public holidays.

Shipping Options

To ensure the best delivery experience, we offer multiple shipping options for different countries. Below are the estimated delivery times and costs:

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Notes

• Shipping Time: The estimated times above do not include the processing period (1–5 business days).

Customs and Duties

• We are not responsible for any customs fees, import taxes, or duties charged when the order arrives in your country.

• By purchasing our products, you agree that such fees may apply and are the responsibility of the customer.

Order Tracking

• You can track your order through our Order Tracking page.

• Once your order has shipped, you will receive a tracking number via email to check the status of your shipment.

FAQs

Can I change my shipping address after placing an order?
The shipping address cannot be changed once the order is placed. However, we will do our best to help update it before shipment.

How can I track my order?
You will receive a tracking number via email after shipment, and you can use it on our tracking page.

What is the expected shipping time?
It depends on your selected shipping method and your location.

What if my shipment is delayed?
While we strive for timely delivery, delays may occur due to customs, weather conditions, or factors beyond our control.

Will all items arrive in one package?
For logistical reasons, items may be shipped separately, even if purchased together.

What is the cancellation policy?
You can cancel your order before it ships. Once shipped, cancellations are no longer possible.

Contact Us

If you have any questions or need assistance, please reach out to us:

Email: haybarbie.com@gmail.com

We are dedicated to making your shopping experience smooth and reliable. Thank you for trusting haybarbie.com!